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Status : OnlineThe only issue I have is I cannot login to the dashboard. I have done the 5 sec reset. I use admin as the username and leave password blank. I have also tried using the previous username versus admin and leaving password blank. Still no access. I do not want to do the 40sec reset for fear of losing the data.
Status : OnlineThis device username will only be used to login to your device Dashboard. Register your device so you can stay informed about new features and services. Register this product with Western Digital. Automatically update your device whenever new firmware is available.
Status : OnlineI was able to get it working by changing the SMB1 to SMB3 under the network settings for MycloudEX2ultra. Thank you so much for your help!!! 0 M. mgmail Honorable. Dec 8, 2014 3 0 10,510 0. Feb 2, 2020 #6 SuperSoph_WD said: Hey there again, @glcaan99!
Status : OnlineMethod 2: 40 seconds reset: This kind of reset is referred to as a System Only Restore. By resetting your WD My Cloud EX2 Ultra device using this method, almost all the settings, including the Admin user name, will be reset to default values.In the previous 4 seconds method, you must have your device turned on.
Status : OnlineCentralized Network Storage Organize your entire media collection, photos and files in one central, network location. Access from Anywhere Save, access and stream your content anywhere you have an internet connection with the My Cloud mobile app or MyCloud.com web access.
Status : OnlineHi all. Is there any way to reset my EX2 Ultra without logging into it from the web console? I cannot remember the password at all (been about 5-6 months since I last used it). I don’t have any data on it, just want to fully reset to factory settings. Thanks you for your help! GB
Status : OnlineTroubleshoot
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