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Last updated at November 10th, 2020Outages: 901-544-6500 | Billing Questions: 901-544-6549 | Emergencies: 901-528-4465 | En Espanol
Status : OnlineAll Information © 2020 Memphis Light, Gas and Water Division (MLGW). All Rights Reserved.
Status : OnlineThe account number is broken into two parts. The first nine digits are your customer number and will remain yours, even if you move away then back to the MLGW territory. The last seven digits are a premise number and are address specific. You will need the entire 16-digit number when doing business with MLGW. I don't have my account number with me.
Status : OnlineContact MLGW. Residential: 901-544-MLGW Commercial: 901-528-4270 Email: mlgwcustomercare@mlgw.org
Status : OnlineBill Information. Please provide the following information from a recent bill for authentication purposes.
Status : OnlineIf you have any issues, please follow our troubleshooting guide below. Step 1 – Go to the Mlgw Login My Account official login page via our official link below. After you click on the link, it will open in a new tab so that you can continue to see the guide and follow the troubleshooting steps if required.
Status : OnlineMemphis Light, Gas and Water's Customer Care Center is open Monday through Friday to assist you with questions about billing, transferring and disconnecting services, or anything else relating to MLGW's services. Many requests, such as bill inquiries and requests for extensions, can be handled virtually 24-hours a day, To start, stop or transfer service: (901) 544-6549
Status : OnlineTo pay your bill by phone, you must first create an IVR login or phone pay ID and PIN using MLGW web site’s “My Account” feature. My Account will store payment preferences and make bill paying via the phone easier. Call our automated payment system at 1-866-315-0277 when you are ready to make a payment.
Status : OnlineDue to this issue, MLGW is allowing a one-day grace period for any customers that attempted to pay online during July 9 who are facing cut-offs. More MLGW News 220 South Main St.
Status : OnlineTroubleshoot
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